You call it a moral cop-out.
THAT claim is a cop-out.
The reality is that every public presence of person, product, advertising or anything you could name is open to critique - some good, some bad.
If you don't think someone says something negative to someone else when you step out into public view dressed in a way that they abhor at least as often as they say something positive when you step out looking resplendant - then you are kidding yourself.
Criticism is a fact of life and since there are laws covering malicious expressions - namely LIBEL and SLANDER - even the legislators acknowledge that criticism is a part of life, but one that has limits.
It is true that a seller
may be in difficult circumstances - but, from my experience, those people are usually the ones that are some of the nicest you could ever meet. Perhaps even one of the factors for them being in their predicament - they are just too nice to 'play hard ball' or 'impose' on others.
The terms and conditions that each seller publishes are a reflection on themselves - and when someone puts out strong, abrasive and/or non-compliant block of text, it paints more of a picture of an arrogant personality.
Usually, they are adequate as a seller when it all goes well - which usually happens most of the time - and I put it to you that most buyers wouldn't read or take a lot of notice of the ToS, but buy anyway. It's when things go wrong that the problems show up.
It's when things go wrong that I'd like to be prepared for.
Daffy, you seem to think that just because his feedback is 'good' that he is a good person and that his terms and conditions are above reproach.
To me, that is very narrow and flawed thinking. If nothing else, his ToS should be a warning.
You have to remember, the comments here are in RESPONSE to text the seller has published THEMSELVES. Nobody here invented it or changed it. It has not been taken out of context and is being discussed WITHIN the context of online commerce by people who have gone out of their way to provide an open forum to speak freely (within legal constraints).
If that seller were to walk onto a TV chat show wearing a clown suit, with a blow-up pool pony around their waist, a bubble machine in their hat with a propeller on top and throwing jelly everywhere - would we be wrong in laughing if they slipped and fell?
